FAQ

Once your package is in USPS hands, delays or mishandling are unfortunately beyond our control. If your tracking shows “delivered” but you didn’t receive it:

• First, check with neighbors or your local post office.

• Then contact us at speaktea2me@gmail.com — we’ll do our best to help resolve the issue.

• We ship via USPS Priority Mail using Flat Rate padded envelopes and boxes to protect your tea.

• Delivery typically takes 1–4 business days within the U.S. depending on location.

• Tracking is always included.

Not at this time, but we're brewing up some custom tea options and subscription boxes in the future. However, if you or a loved one you're gifting to has an allergy to an ingredient, there will be a mini notes section when placing your order to inform me of such. Until then, join The Steeping Circle to be first to know when custom blending is available!

You can reach us at speaktea2me@gmail.com or through our Contact Form on the site. We typically respond within 1–2 business days.

Due to the nature of our products, we cannot accept returns — but if there's ever an issue with your order, please reach out within 7 days of delivery. We’ll do our best to make things right.

Not just yet — but we’re working toward it! For now, SpeakTEAzy™ ships within the U.S. only.

Each order is blended and packed fresh — please allow 3–7 business days for processing before shipment. Preorder teas may take longer if herbs are still steeping behind the scenes. You'll receive a confirmation email with tracking info once your package is on its way!

All of my herbs and fruits are organically sourced. I receive my herbs from a reputable source that prides and patents themselves on the integrity of their products. As for my fruits, they are all fresh and organically sourced from various locations. I also clean and dehydrate them all myself with the utmost care to ensure every step of the blending process is safe and accounted for. There is not a single tea I've created that I haven't tried myself. Although I am not a medical provider, I carefully select ingredients that support comfort and wellness.

While we are not medical professionals, SpeakTEAzy uses ethically sourced, organic or wildcrafted herbs wherever possible. Most blends are caffeine-free and designed for gentle, everyday enjoyment. Please consult your provider if you have health concerns, especially during pregnancy or while on medication.